Company - AchieveTestPrep

WORLDWIDE

About Achieve Test Prep 

We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.

Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner helping students achieve their degree in less time, with less effort, and for less money by utilizing an alternative path to earning college credit known as the credit-by-examination process. Essentially, Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the greatest impact is the nursing profession. Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules.

About the role

We are looking for a detail oriented, customer centric individual to join our Customer Success Department in the capacity of Chat Representative. In this role, the ideal candidate will provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They will also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. Our Chat Representatives may also handle other related projects or tasks as necessary in between chats or during times with lower volume.

Responsibilities

• Answer incoming chats in less than 30 seconds

• Generate sales leads

• Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely

• Provide excellent customer service on a consistent basis

• Follow communication procedures, guidelines and policies

• Identify and assess customers’ needs to achieve satisfaction

• Provide accurate, valid and complete information by using the appropriate materials

• Give appropriate solutions and alternatives to customers chatting in

• Keep records of customer interactions, process customer accounts and file documents

Desired Skills and Experience

• Must be able to write fluently in English

• Excellent grammar and communication skills

• High School Diploma

• Proven customer support experience

• Chat handling experience is preferred

• Typing speed of 35-40 WPM

• Familiarity with CRM systems and practices

• Must enjoy communicating with customers through online written chat

• Ability to multitask, prioritize, and manage time effectively

Job Details

Type: Full-time

Schedule: 30-40 hours per week, flexible schedule within Achieve's Business Hours.

Remote: 100% Online; home-based OUTSIDE of the USA

Company - https://shoutvox.com/

JAMAICA

About the role:

As a freelance writer, you will be responsible for developing content in the form of blog posts, articles, landing page content and additional marketing content (email copy, etc.).

The freelance writer will be an integral part of our overall content marketing efforts to support our local and small business clients.

To be successful in this role, you will need to be capable of performing basic research when needed and have the ability to craft engaging content that is industry-specific and tailored to reach specific audiences.

Responsibilities:

• Proficiency in researching and crafting thoughtful and engaging blog content, articles, landing page content, email copy to targeted audiences to help increase conversions
• In-tune with and open to learning more about our overall content marketing efforts to help us provide the best product possible to our clients
• Report to our content management team in a timely manner (must answer and respond to emails in 24 hours or less)
• Collaborate with other members of our marketing team to ensure that all content is on target and optimized for specific audiences

Requirements:

• Must be familiar with creating content that is optimized for SEO as well as conversions
• Must be reliable and able to meet all deliverable deadlines
• Must work well in a team/collaborative environment
• Must be communicative and responsive as this is how we provide our best product to clients

Compensation:

• The freelance writer will receive $45/hour base pay with the opportunity for higher rates depending upon the complexity of the assignment

Who we are:

At ShoutVox, our mission is to assist small businesses in generating more leads to meet sales targets. Our team is comprised of professionals and experts in various industries that allows us to provide an all-in-one marketing solution that gets results.

We welcome applicants from all backgrounds to apply. Diversity and inclusion are more than a mantra here. We believe that uniqueness is a strength that can help accelerate us on the pathway to success. Uniqueness is what helps us differentiate our services and stand out in a sea of marketing services that too often provide generic services with a cookie-cutter approach. Everyone at ShoutVox is treated as an individual and we strive to make everyone feel like a part of the family.

Company - https://time-doctor.breezy.hr/

LATIN AMERICA

About The Role

As an Associate CSM, Onboarding Specialist, you’ll manage our smaller tier (Tier 3) client accounts within your territory. You will act as a product and onboarding expert as well as solutions engineer. Although you will not have any accounts technically assigned to you, you will be overseeing the entire Tier 3 book of business and prioritizing your day based on incoming client requests.

In this role, you will utilize automations to send trigger-based emails to ensure Tier 3 client health, adoption, education, and overall success. By sitting between the Sales and Support teams, you will step in on appropriate client tickets, to provide product demonstrations, solutions to any questions or issues, and troubleshoot on live zoom meetings. This person should be able to think quickly on their feet and thrive in a role where they are presenting products and solutions to various size teams. Your number one focus is preventing churn and retention, as well as ensuring that our Tier 3 accounts are looked after and receiving the attention, support and communication they require.

Your Responsibilities

• Own Tier 3 client communication, product demonstration & all onboarding/solution engineering with the direct goal of churn prevention and retention.
• Drive successful Time Doctor onboarding to help customers realize the business value our products offer and how we can best support them.
• Work to understand customer's business needs, keep ongoing documentation of use cases (and what we can do better internally/product request) and pinpoint any clients we can aim to expand to Tier 1 or 2 accounts.
• Partner closely with Sales/Support teams to ensure proper hand-off of any clients in need of your assistance.
• Organize automated, trigger-based messaging sequences, to check in on clients you have assisted, ensure onboarding has been completed and that the client is seeing the value in the products and understanding their reports.
• Partner closely with cross-departmental teams to share clients feedback, escalate urgent issues, and contribute to wider team/company project plans.

Required Skills & Experience

Minimum Qualification

• A bachelor's degree or equivalent practical experience.
• 1+ years of customer success, customer service, sales Engineering or account management, SDR experience.
• Has previous API/Technical SaaS experience.
• Strong comfort and ability to teams, give technical product demonstrations and troubleshoot on a live video call.
• Experience managing and prioritizing multiple clients request daily.
• A proven track record of retaining and improving clients health.
• Experience acting as a product expert in a similar role/company, providing product overviews/trainings, and partnering closely with a product team.
• Past participation in cross-departmental processes and projects with other teams, such as sales, support, product, engineering, marketing etc.
• Excellent communication, presentation, problem-solving, multitasking, and prioritizing skills.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company - https://appen.com

WORLDWIDE

Thank you for your interest in joining Appen! This email is to officially invite you to a NEW Project on Appen 9 Platform. A5655【Request detail 22】Image Collection Project (Caribbean ，Central America，South America）

To apply for this project, click here to log on Appen Connect, then click here (project link) to opt in to China platform by still using your Appen Connect email address and password.

A9 payment will be processed through Appen Connect to your Payoneer account if you have done qualified work.

Project Overview:

The project will need you to provide 8 photos of yourself (photo number 1-8), and 2 photos of you and another person (photo number 9-10) with specific actions or interactions. The 2nd person needs to be the same person in photo 9 and 10. You will fill in a self-report based on the photos you have submitted.

The project is strictly OPEN to recipient of this invitation.

Device requirements for photo capture:

• The device must be digital such as a smartphone, DSLR camera, or compact camera.
• The device must have been released no earlier than the year of 2011. （From 2011 to present is acceptable）

NOTE: Once you have registered and applied to the project, please ensure to read the comprehensive instruction, AND complete the qualification test which is available on the job details on Appen 9.

Kindly wait for Project team email as they will reach out to those who will be considered to work on their project.

If you have any questions/issues, please contact the project support - yuyang@appen.com with email subject: “A5655【Request detail 22】Image Collection Project(Caribbean ，Central America，South America”

We are extremely excited to have you join the Appen 9 Crowd and participate in the Project!

Company - Ingenuity technologies Limited

JAMAICA

POSITION: Technical Support Officer

SECTION/UNIT: Technology

Reports to: Chief Technology Officer

Supervises: N/A

JOB PURPOSE

The Technical Support Officer implements and supports cloud-based solutions for messaging, collaboration, endpoint management and related security policies. The incumbent will alsoact as the first point of contact for users who need technical support. Common tasks include installing, configuring, upgrading and repairing user hardware, operating systems and software.

Responsibilities And Duties

Oversee and maintain the companys Microsoft 365 cloud environment and related software.

Monitor usage patterns and usage rates to ensure that employees are using the system efficiently and effectively.

Work closely with the Cybersecurity Analyst to implement security policies governing use of the hardware and software systems.

Collaborate with the Cybersecurity Analyst to monitor the corporate network and systems for potential vulnerabilities, identify risks, and take action to mitigate them.

Installation & configuration of the companys computer hardware operating systems and applications.

Maintain an inventory of end-user hardware and their assignment to specific employees.

Addressing user requests for assistance issues pertaining to their accounts, hardware faults or problems with the cloud messaging and collaboration platforms.

Providing remote support where feasible for user-reported issues.

Escalating complex issues to the relevant software vendors where required and tracking the issues to resolution.

Testing and evaluating new technology and supporting the rollout of new enterprise applications.

Providing support in the form of procedural documentation.

Author, edit and publish quality knowledge base content to improve self-service resources.

Identify areas of improvement in the support and run processes that could increase user experience and reduce reported issues.

Knowledge And Skills

Up-to-date knowledge of the Microsoft 365 or Modern Work ecosystem.

Awareness of cybersecurity threat modelling principles.

Writing case notes and error logs

Hardware & software diagnosis

Basic knowledge service desk tools

Knowledge of administration in active directories (e.g. users, computers, security groups and distribution lists)

Attention to detail and good problem-solving skills.

Excellent interpersonal skills.

Qualifications And Experience

BSc. In Computer Science/Engineering or a related field.

1-3 years of relevant experience in a customer focused position involving technical knowledge in IT or IT helpdesk functions or in application support.

Experience with remote desktop applications and help desk software.

Experience in managing full or hybrid cloud environments. Microsoft 365 experience preferred.

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

Collaboration, transparency, safety, and trust

Good written and verbal communication.

Ability to communicate well with others

Initiative

Flexibility

SPECIAL CONDITIONS

Occasional long hours for example, if an outage occurs outside normal working time and needs to be addressed or an implementation must be performed in off-peak hours.

FUNCTIONAL RELATIONSHIPS

External: Software vendors and partners

Internal: Executive & Senior Management, Growth, Product, Technology and Operations teams.

PERFORMANCE CRITERIA

Timeliness and responsiveness

Execution of goals by agreed timeframe

Deliver exceptional customer and business results.

Company - Brilliant Earth

WORLDWIDE

About the Role:

Our Customer Experience team is dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Associate, Resolutions, will be responsible for finding solutions for customers who are requesting additional assistance beyond the scope of our Customer Experience, Sales team. You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury experience, above and beyond their expectations. As a member of this team, you will work cross-functionally with our Customer Experience and Operations teams in order to achieve solutions for escalated customer inquiries. You will share your learnings from customer interactions with cross functional partners, including senior leaders across the organization, for continuous improvement of our customer experience and operational processes. As a member of this team, you will be able to share in the happiest moments in our customers’ lives and have a clear impact on our company growth.

The ideal candidate for this role can work a Tuesday - Saturday schedule.

What you’ll do:

• Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences 
• Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communication channels 
• Creatively resolve problems, working collaboratively with cross-functional partners 
• Create memorable and personalized experiences for Brilliant Earth customers by providing support and responding to escalated customer inquiries 
• Utilize sales and customer service strategies, and forward-thinking problem-solving techniques to assist and guide customers toward appropriate solutions 
• Proactively manage review sites, including working to uphold strong ratings on public review sites, such as Yelp. 
• Coach sales associates through escalated customer situations, to ensure that the team is using appropriate strategies to solve customer issues 
• Contribute FAQs and scripts to our Sales Knowledge Base, in order to streamline solutions to commonly occurring issues 
• Recommend changes to polices, processes, and customer communication that you believe will improve the customer experience, acting as a customer advocate with cross-functional partners 
• Maintain demonstrated responsibility and accountability for meeting individual and team goals in a metrics and goals focused environment. 

You’re a great candidate if you have:

• A Bachelor’s degree or equivalent, preferred 
• 3 – 5 years of experience in an escalations- or resolutions-focused customer facing role 
• Robust customer service skills and experience working in an ecommerce or retail environment 
• A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction 
• Ability to creatively problem solve, while adhering to company policy and procedure 
• A focus on data-driven solutions and working cross-functionally toward continuous improvement 
• Excellent, professional verbal and written communication 
• Strong attention to detail 
• Robust computer and systems skills – experience with a CRM system or customer focused channel software system required, Microsoft Excel skills preferred 
• An ability to adhere to and implement security policies and procedures regarding high value products 
• Ability to think critically and adapt quickly in a flexible work environment 
• Exceptional time management skills and accountability 
• A team-oriented mindset with an ability to work collaboratively 
• An eager to learn attitude and desire to grow in a dynamic work environment 
• An interest in socially and environmentally responsible organizations and products 

What We Offer:

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:

• Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. 
• Generous PTO Policy. We know it’s important to recharge and relax. You'll accrue up to 3-weeks of PTO in your first year.
• Disability and Life insurance. 100% employer-paid. 
• Pre-Tax Commuter Benefits. 
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. 
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. 
• Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. 
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.  

Company - LTV Plus

WORLDWIDE

We are a completely remote company helping Coaches deliver results to their clients. You can work anywhere you want, and manage your own flow of work.

We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.

Requirements

• Customer Service Communication skills (fluent in English)
• Digital project management experience
• Exemplary organization skills
• Excellent follow-through and implementation skills
• Self-starter, autonomous and has a team player attitude
• Desire to genuinely help our customers (Coaches) succeed
• Provide quality customer service to customers and potential new customers
• Ability to have onboarding Zoom calls with customers
• Ability to create, manage, and update documentation of the platform
• Ability to record quick Loom videos for Clients

Responsibilities

• Teaching customers how to use the platform
• Create bug reports, and communicate fixes and updates to the customers
• Ongoing status meetings with the Customer support team
• Working as a virtual assistant with assigned upcoach customers (Coaches)

Working conditions

The VA will only be working on a part-time engagement with a minimum of 10 hours a week.

The VA will also be asked to meet and attend different client calls so having a good and reliable internet connection is required. Must also have a good working space that's free from noises and distracting background.We are a completely remote company helping Coaches deliver results to their clients. You can work anywhere you want, and manage your own flow of work.

Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.

We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.

Company - Achieve Test Prep

WORLDWIDE

We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.

Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner helping students achieve their degree in less time, with less effort, and for less money utilizing an alternative path to earning college credit known as the credit-by-examination process. Essentially, Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the greatest impact is the nursing profession.

Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules.

About the role

Achieve Test Prep is looking for experienced Customer Success Representatives to support our customers through their academic journey. This position is dedicated to fostering solid customer relationships while supporting the customer’s educational needs. You will help customers with a variety of topics including but not limited to, prep course registration, transcript reviews and exam preparation.

Roles & Responsibilities:

Promptly respond to customer inquiries via phone, SMS, and email.

Onboard new customers and work collaboratively across teams to ensure a successful start.

Regular customer communication to discuss program needs, educational plans, transcripts, concerns, etc.

Building rapport with customers, understanding customer goals, and helping them achieve them.

Carrying out periodic reviews with customers and providing guidance for successful product use.

Resolving customer requests through all communication channels within 24 hours.

Providing our customers with exceptional service to ensure program completion.

Providing timely feedback to the company/customers regarding service failures or customer concerns.

Desired Skills & Experience:

Must be able to write and speak fluently in English.

High School / Secondary Diploma (or relevant experience)

Full time flexed schedule within the hours of Monday-Sunday 8 am - 9 pm EST

Goal-oriented person with a history of achieving success.

Professional sales or retention experience

Strong interpersonal skills, maturity, and good judgment, and capable of communicating with a diverse range of individuals.

Experience handling difficult and irate customers.

Problem-solving, critical thinking, and decision-making skills.

High level of attention to detail

Highly organized and reliable

Ambitious self-starter with experience in a fast-paced work environment

Prepared to work on own initiative as well as being part of a team.

Ability to make a high volume of calls and email communications.

Proficiency with Microsoft Windows and Google Suite Products

Excellent documentation skills

Job Details

Type: Full-Time (40 hours a week)

Schedule: Flexible schedule with availability to overlap during the 8:00 AM - 9:00 PM EST business day.

Remote: 100% Online

To apply, please complete our online application and screening questionnaire.

Company - LatinHire

WORLDWIDE

Teach fun English classes online via Zoom from the comfort of your own home!

You can set your own hours and teach on the go as long as you have a solid color backdrop, a laptop, reliable power and Internet connection, a webcam, and a microphone.

If you love teaching, but dread prepping for lessons and grading, this is the perfect job for you. We provide our teachers with all the lesson materials so all you have to do is show up for class and do what you do best, which is teach!

Whether you’re looking for a second stream of income or a full-time job, we’ve got you covered. You can work as little as 16 hours a month up to as much as 48 hours a week.

What is a typical day for an Online English Teacher at LatinHire?

You will be scheduled shifts two weeks in advance according to the availability you provide us and we also offer the flexibility of dropping shifts and picking up extra shifts.

If you are busier one week, you can drop some of your shifts and have other teachers help you out or if you want to earn more $$ another week, you can pick up extra shifts and help other teachers out.

When you are on shift, you log on to our platform and teach the lessons provided as well as write short feedback for the students after class. Simple as that!

In short, here are some reasons why you will love working as an Online English Teacher with LatinHire:

• Up to 48 hours of shifts available per week!
• You be your own boss and set your own schedule
• Work from anywhere (as long as you have good power, Internet, workspace, computer, webcam, and microphone).
• Depending on the number of hours you decide to teach and on your schedule, you can earn up to USD 1,400+ per month.

Minimum Requirements:

• Native-level English speaker.
• Currently enrolled or completed College or University degree in Communications, Modern Languages, Spanish, Education, English, Literature, Interpreter Training, Linguistics, or related degrees. Alternatively, a Teaching English as a Foreign Language (TEFL) certificate or equivalent.
• One year of experience teaching English as a foreign language.
• Currently living in Jamaica.

Who we are:

Established in 2003, LatinHire recruits and manages teams of subject matter experts (SMEs) for online education companies.

At present, we maintain over 2,000 active SMEs for our clients, and many more have worked with us in the past. Our teams have played key roles in the backend of very successful ed-tech startups.

Company -Wishup.co

WORLDWIDE

THIS IS A 100% WORK-FROM-HOME/REMOTE JOB OPPORTUNITY

About us:

Wishup is World's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all-remote company in the world. In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see!

About the role, Keynotes:

• Profile – Virtual Assistant
• Role – Contract, Full-time
• Location – Remote - Work from home / anywhere
• Work hours – Mon to Fri ( EST, PST & CST)

What's in for you:

• You will get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas.
• Constant upskilling via in-house live training and feedback sessions
• A task support team that is invested in your success. We got you covered for any difficult task or ask from the client.
• Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever!
• A healthy work-life balance

Essential functions/Responsibilities:

• Maintain executive's appointments/calendar
• Email management and organization
• Prepare presentations and/or spreadsheets
• Social Media management
• Create structure/workflow/processes
• Research technologies and make recommendations
• CRM administration: updates and data entry
• Make travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations
• Project Assistance/Coordination
• Event planning and coordination

Key Attributes:

• Detail-oriented, organized, and efficient
• Extremely self-motivated with strong time management
• Proactive, pragmatic, and resourceful problem solver
• Trustworthy and reliable
• Friendly and professional communicator
• Ability to manage multiple priorities and meet or beat deadlines with no errors
• Tech-savvy and quick to learn new concepts
• Ability to anticipate the needs of others coupled with a strong desire to serve
• Adaptable

Key Qualifications:

• Bachelor's Degree and experience working remotely preferred
• Available daily (Mon-Fri) during 9 am to 6 pm, and able to dedicate at least 40 hours/week
• Laptop with 8gb ram(windows) or 3gb ram(mac), Minimum I3 8th gen processor @ 2.4Ghz, minimum 256mb internal GPU
• Good camera and Headset
• Quite and well-lit workspace
• A fast and reliable internet connection with minimum speed of 100 Mbps
• Smartphone with email capabilities

Work Shift (either of the following may be allocated):

Mon-Fri, 9 a.m. - 6:00 p.m. EST

Mon-Fri, 9 a.m. - 6:00 p.m. PST

Hiring and Onboarding:

• An online objective assesment testing logical reasoning abilities
• Two rounds of video interviews testing spoken communication and problem-solving skills
• An online research assignment testing your abilities to learn new things and attention to detail
• Training period of up to 4 weeks
• Probation period of 2 months from the date the training period ends

Company -Virtual Leaders BPO

JAMAICA

You will be directly responsible for successfully building out a pipeline of valuable leads for various real estate brokerages across North America. You will also be coordinating with each party to ensure appointments are set and are followed through upon.

The position requires about 150 calls per day. Please note this is NOT a sales job. There is no direct selling involved it is a Soley Appointment setting.

Dialling HOOP ( Work Hours )
9 am to 5 pm EST, Sat 10 am to 2 pm EST (voluntary and occasionally)

Responsibilities

• Pleasant and confident phone manner
• Organised and strong time management skills
• Ability to follow a script and speak eloquently with clients
• Fluent in English

System requirements

• PC or Mac is fine (must have audio capabilities)
• Headset
• Strong and reliable Internet connection
• Access to a quiet work environment

Please ensure you have the following technical specifications prior to applying!

• Hardwired into the internet
• Intel i5 CPU (or AMD equivalent) 2.0GHz Quad Core or better
• 8GB RAM or above
• At least 20GB of free disk memory space
• Windows 10 or Mac 10.2 and above
• 10 MBPS Download Speed And 5 MBPS Upload

Company - LIVEXP

WORLDWIDE

Teach English Online on LiveXP

Become an ESL tutor on LiveXP and teach English online either full-time or part-time. Among the remote teaching jobs, this one can be not only a source of additional income but a full-time place of work.

Job details

Register on LiveXP as an English tutor. Upload the introduction video, and give more details about yourself, your teaching style, and methods. Set your availability schedule and rates so that the students can see them and decide to choose you as their English tutor online. All your booked lessons take place on LiveXP. In case you have any technical problems or issues with the lesson room, switch to Zoom or Skype.

Requirements

• Proficiency in English.
• Enthusiasm in teaching English and sharing your skills and knowledge.
• Access to a high-speed internet connection.
• No diplomas are required to apply for a teaching English online job on LiveXP.

Responsibilities

• Customize your lesson plan to focus on the students’ needs and achieve success.
• Teach English online on LiveXP according to your availability schedule.
• Do not miss your online lessons of English with students.
• Contact the Support Team to avoid unpleasant problems or issues.

Advantages

• Salary based on your working hours.
• Teaching English online without a degree on your schedule.
• Work from anywhere.
• Acquaintances with people from all over the world.

Hourly rate

$ 10-15

Company - Remote Reps

WORLDWIDE

Regardless of the position you're applying for these are the Work from home PRE-qualification requirements:

1. USB headset.

2. PC REQUIREMENTS:

We can accept all pcs with 16gb of RAM - whether it's a dual core or not.

We can accept 8gb of RAM with Core i5 or i7 processor - whether it's a dual core or not.

We can accept an Core i7 with 6gb of RAM - whether it's a dual core or not.

We can accept AMD RYZEN processor that are Ryzen 3 or above.

4. At least a 10 Mbps internet connection.

5. A really quiet workplace. Background noise will result in disqualification.

6. Previous experience is required.

7. Advanced English is required

Our hours of operations go from 6am PST through 8pm PST Mon - Sun, Shifts are 8 hours per day, 40 hours per week (Full time) within that time range.

Schedules are assigned based on business needs and/or performance (No exceptions).

If you meet the requirements, and if you haven't already, please submit your online application through our website.

To apply for

TELESALES

use this link: https://office.remotereps.com/

To apply for ADMINISTRATIVE positions, use this link: https://office.remotereps.com/users/sign-up?for=careSolace

Company - TalentPop

WORLDWIDE

Hello!

We are a leading Customer Experience Agency that provides fast-growing e-commerce brands with a full-service solution for their Customer service needs.

Our fast-growing Customer Experience Team with over 150 E-Commerce clients (and counting) is looking for skilled and motivated Customer Experience agents, just like you, to assist our amazing clients with Email, Live Chat, and Phone Support.

Qualities we are looking for:
Team player who is growth-driven, positive, and open-minded
Passion for helping others
Passion for learning and self-improvement
Committed to working in a long-term position with growth potential
Someone who is able to work with minimal supervision and still do great work
Someone who is committed to showing up each day with a willingness to learn and improve their skills
Someone who will not have attendance issues, is prompt to meetings, and is willing to contribute and share feedback to help their client and other team members
Someone who is willing to go the extra mile for their client and their customers
Someone who is solution driven and provides suggestions whenever they have questions
Someone who does not make excuses and takes ownership of their actions
Someone who is willing to accept constructive feedback and improve to be a better version of themselves

Our Perfect Candidate has:
Minimum of 1 year of Customer Service Experience preferred
Strong communication skills - both written and verbal
Strong command of grammar
Strong critical thinking skills
E-Commerce experience is a PLUS!
Adaptable to changes in the work environment
Competitive and enjoys a fast-paced customer service environment
Reliable Internet Connection (Backup ISP is also required!)
Reliable Working PC
Experience using Shopify, BigCommerce, and/or Amazon is a plus but not required.
Experience using Gorgias, Zendesk, Freshdesk, Intercom, and/or G Suite is a plus but not required.
Must be able to communicate via Zoom Video, Phone, Slack, and Email.
Phone, Email, LiveChat, and SMS Support is a plus!
Exceptional Time Management and Organizational skills
Experience with CRM/Helpdesk Platforms and E-commerce Softwares (Gorgias, Zendesk, and Shopify experience is a plus!)

Here is a glimpse into a typical week on the job:
Represent and convey your client’s brand/company!
Create solution-based emails and live chat messages in response to customer tickets/inquiries.
Work independently; manage time and multi-task.
Communicate regularly with client(s), team, and management using Slack and Email
Convey solutions and ideas to your client that will better their business and Customer Service Experience!
Attend team meetings to check in with client(s) and fellow team members


Work Hours:
Full-Time Positions available
Typical Working Hours: 9 AM - 6 PM EST
Weekdays


Compensation/Perks:
$4/hr Voice & $3/hr Non-Voice
Christmas/13th month Bonus
Performance & Recognition Bonuses
Paid Vacation Days, Holidays, and Sick Leaves
Work from the convenience of your home


** How To Apply **
1. To apply, Copy & Paste the following link to your web browser: https://bit.ly/TalentPopApplicationForm

2. Use JAM as your application code.

3. Upload your Cover Letter, Resume and submit the application to the best of your ability.

Company - LTV Plus

WORLDWIDE

We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.

We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.

We are actively looking to hire a qualified candidate to help growth and improve customer success. The Customer Service Agent position is designed to help new and existing clients with producing seamless and professional customer service.

Requirements

• High school diploma, general education degree or equivalent.

• Ability to stay calm when customers are stressed or upset.

• Has working knowledge of various online communication tools used in e-commerce businesses and SaaS platforms

• 1-2 years of experience in Customer Support

• Experience in handling E-commerce/Saas businesses is a plus

• Experience working remotely is a plus

• Has great problem solving skills

• Can work with minimum supervision

• Open to working in shifts

• Has a conducive remote working environment

• Has a stable internet connection, hardware and power – with backups in case of outages

• 10Mbps minimum speed and 12G Ram

• Amazing personality!

Responsibilities

• Maintain a positive, empathetic and professional attitude toward customers at all times.

• Respond promptly to customer inquiries.

• Communicate with customers through online portals/systems

• Acknowledge and resolve customer complaints.

• Serve as product expert to support customer needs

• Process orders, forms, applications, and requests.

• Keep records of customer interactions, transactions, comments and complaints.

• Communicate and coordinate with colleagues as necessary.

• Ensure customer satisfaction and provide professional customer support.

• Provide amazing customer service!

Equipment:

• 8gb RAM and Core i3 above or equivalent processor (required)

• Stable internet connection - 15 +mbps

• Has a stable internet connection, hardware and power – with backups in case of outages
   

Benefits:

• Remote (Work from Home) setup

• Paid time off (Annual leave) and Sick Leave

• Maternity and Paternity Leave

• Online/virtual Upskill and Knowledge sharing sessions

• Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke and Café Friyay)

• Health Stipend

Company - Versatel Marketing

WORLDWIDE

LEAD QUALIFIER for US Health Insurance Campaign

START DATE: ASAP

Hourly rate: USD $3-$4 BASE PAY +COMMISSIONS +OT Pay up to USD $800/mo.

Hours: Monday - Friday 9am - 6pm Eastern time (Florida, USA). This is a full time position. Weekends OFF.

-This position performs outbound calls to potential customers to qualify them as sales leads for licensed agents or senior brokers.

-Must complete an online Google application form correctly.

Link to the form: https://tinyurl.com/vtelapply

Company - Work BetterNow

LATAM

Who We Are:

Work Better Now (www.workbetternow.com) provides our clients with full-time top-notch assistants who are solely dedicated to helping their clients run their businesses.

What We Offer:

• Work from your home.
• A workplace that values its people.
• Above-average salary.
• Paid vacations and personal days.
• Referral bonus: If you refer a candidate, you will receive a $200 bonus once they complete 3 months of work with their assigned client.
• Maternity/Paternity leave for up to 2 months. WBN will cover 50% of your WBN-base salary. (Applied for VAs who have been with WBN for more than one year). 

Job Description:

Work Better Now virtual assistants (VA) work full-time (40 hours/week) as self-employed from their homes, helping businesses in the US with their administrative needs. WBN VAs work Monday through Friday during US business hours.

We are searching for ambitious, top-talented self-employed who are driven to succeed by providing long-term virtual assistant skills to the companies they serve.

As a WBN VA, you will have the privilege of assisting with a variety of common processes and tasks necessary to keep your client’s business running smoothly. While your duties will depend on the specific needs of your client, they will include but not be limited to:

• Calendar management
• Data entry
• Marketing tasks and sales research 
• Building databases 
• Email screening & replying
• Answering inbound calls
• Travel arrangements
• Help with personal tasks
• Create reports
• Usage of a variety of platforms such as CRMs

Qualifications:

As an added ongoing benefit, we (WBN) ensure that our VAs are matched up with clients based on the VA’s skills and the client's needs. In doing so, here are the qualifications of those we consider to be “ideal candidates”.

Executive Administrative

• At least 2 years of previous work experience working with administrative tasks
• Expertise with Microsoft Word, Excel, PowerPoint, Outlook/Gmail 
• Advanced written and spoken English skills (including top grammar skills) - Scores C1&C2
• Detail-oriented
• Appropriate work-from-home environment
• USB headset with noise-canceling (ideally)

Additional Requirements

1. 8GB+ RAM
2. Processor Intel I3 or AMD Ryzen 3+ or M1 chip
3. Windows 10+ or from macOS Mojave to the latest version. 
4. 10 Mbps Internet Speed (Minimum)

• FT availability (40 hours a week)
• Excellent relationship skills
• Although not required, we also prefer candidates who have:
• Experience working with CRM systems
• Experience working from home
• Good time management
• Bookkeeping skills
• Experience working with US-based companies
• Problem-solving and ability to work under pressure
• Self-motivated

Application process:

PLEASE NOTE: This amazing position is being made available for “career-minded” individuals only. Those who are looking to enter and grow with the companies that we serve. We offer above-average salaries of $950.00 per month.

To start the process, begin by clicking on the "Apply" button below. Please Note: Do not apply unless you are planning to go through the entire process. Applicants who do not complete the entire process cannot be considered for placement.

• Please keep all correspondence (CV….) in English and send them in PDF.   
• Even if you’re not looking to start working right away, you can also apply. 
• WBN cares about your time and we are committed to making our recruitment process to be as speedy as possible, this is why we encourage you to be prompt with your responses at every stage of our process. 

WBN wants the best, and to those to whom the above apply, we encourage you to apply today!

Company - INCSUB

WORLDWIDE

Will you be our newest WordPress Sales Support Specialist?

We are looking for a WordPress Sales Support Specialist to promote high-quality WordPress plugins and themes that contribute to the overall success of WPMU DEV products.

You will join an ongoing and expanding team of sales enthusiasts who work collaboratively with all areas of the company to make sure we stand out from the rest!

The person we’re in search of will have intimate knowledge of WordPress and experience using a broad range of plugins and themes.

We're looking for a person that will be able to also work on weekends and available to work on the following schedules:

• 10:00 pm - 6:00 am UTC
• 4:00 pm - 12:00 am UTC

REQUIREMENTS

• Love people and love yourself!
• Have a really good familiarity with WordPress including themes and plugins
• Ability to generate leads
• Superb interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
• Proven experience in sales 
• Enjoy collaborating with others and don’t back down from a challenge
• Along with the ability to write/speak in clear English

WHY SHOULD I APPLY?

• Very attractive working conditions as part of an amazing team
• Up to 35 days paid leave per year
• Opportunities for paid travel to attend WordCamps and other industry conferences
• Long service leave with a whopping 3 months off, and it’s all paid
• Up to 2 months’ payroll bonus based on company growth
• Technology budget every three years
• Yearly productivity budget. Buy a new chair or desk, take yourself to WordCamps and develop professionally, grab a gym membership to keep you in good health or anything that helps you be you!

WHAT SHOULD I DO NOW?

Download the WordPress Sales Support Specialist Task Sheet, answer those questions and then submit your application. It’s that simple!

The ability to write in clear English is essential in this role. We are unable to consider applications that fail to demonstrate a high level of written communication.

Company - Zapier

WORLDWIDE

Hi there!

We're looking for an Inside Sales Representative II to join the Expansion team at Zapier. Zapier’s on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s upmarket offers, through being a dedicated sales point-of-contact. We help customers through fielding inbound demos over Zoom, inspire deep automation use-cases pertaining to their role, and through addressing any questions through their procurement and buying process.

• 2+ years of experience, with a track record as a quota-carrying sales-person (software experience is preferred, especially across product-led companies with both self-serve and sales GTM)
• You’re experimental and have the ability to test our ideas rapidly.
• You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
• Self-managing and high degree of agency to manage their pipeline and hit quotas
• Effective communicator — can communicate to an executive audience with ease

Company - Influx

WORLDWIDE

Duties

You’ll be tasked with answering customer questions. You’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Tasks include:

• Diagnose and solve the customer’s’ problems
• Communicate effectively via email and chat with our customers
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

Requirements

All levels of experience welcome!

What we’re looking for:

• Excellent written and verbal English communication skills
• Strong problem-solving skills
• Team player

Benefits

• The flexibility of working from home without having to go to the office
• Work with clients in the USA, EU and elsewhere
• Extensive opportunities to learn from, and work with, high-performing colleagues
• Career opportunities! We’re a fast growing startup with roles and positions to grow into

If this sounds like you or someone you know:

Company - Preply

WORLDWIDE

Set your own rate

Choose your hourly rate and change it anytime. On average, English tutors charge $15-25 per hour.

Teach anytime, anywhere

Decide when and how many hours you want to teach. No minimum time commitment or fixed schedule. Be your own boss!

Grow professionally

Attend professional development webinars and get tips to upgrade your skills. You’ll get all the help you need from our team to grow.

Teach students from over 180 countries

Preply tutors teach 800,000+ students globally. Join us and you’ll have everything you need to teach successfully.

• Steady stream of new students
• Smart calendar
• Interactive classroom
• Convenient payment methods
• Professional development webinars
• Supportive tutor community